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Credit Union HR Series: 8 Simple Ways to Improve Employee Engagement

Luke Kreitner
8/22/23 7:00 AM

Is your credit union suffering from low employee engagement? You're not alone. A recent study found that only 32% of employees reported feeling engaged. But don't worry, there are ways to turn this around and improve employee engagement.

To make a real impact, you need the support of your entire leadership team and a well-planned engagement strategy. Don't let the challenges deter you, because highly engaged employees can have a significant impact on your organization's success, including increased profitability, productivity, and reduced turnover.

In this article, we will explore 8 effective employee engagement strategies that you can use as both quick fixes and long-term tactics to boost employee engagement.


Build Stronger Connections with Your Employees

Creating a positive and engaged workforce doesn't have to be complicated. It starts with getting to know your employees on a personal level. By taking the time to learn about their families, backgrounds, and goals, you can develop a stronger rapport with them. Simple gestures like saying hello and thank you, asking about their loved ones, or discussing their hobbies can make a world of difference. Research shows that employees who feel valued are more likely to be engaged in their work and perform at their best.


Share the Company's Journey

Your employees are the backbone of your business, and their contributions are essential to success. To create an environment where they are invested in the company's performance, keep them informed about its wins, concerns, and challenges. Sharing both the triumphs and lessons learned empowers your team to generate new ideas and be proactive in areas that need improvement. This transparency creates a sense of unity and encourages engagement at all levels.


Empower Your Team with the Tools for Success

As a manager, it's not just about overseeing different aspects of the business. It's also crucial to ensure that your employees understand their roles and responsibilities. Providing targeted training and coaching will give them the confidence they need to excel in their positions. When they have a strong foundation and know what to do, they can tackle challenges with ease, prevent productivity setbacks, and avoid small issues from turning into bigger problems. Giving your team the resources they need fosters a higher level of engagement.


Nurture Growth and Autonomy

When you hired your team, you saw potential in their abilities. Now, as their manager, it's crucial to give them the opportunity to showcase their skills and unique approaches to their work. Micromanaging will only lead to increased stress and reduced productivity. Instead, allow them the freedom to excel in their roles and encourage them to explore new ideas. Even if their initial pitch doesn't align with your vision, respond in a way that encourages them to keep innovating. By supporting their autonomy, you foster creativity and motivation.


Support Your Team and Uphold Their Authority

In any company, different levels of management require employees to answer to someone. It's important to support your team members when they face challenging situations, whether it's dealing with difficult customers or resolving conflicts among colleagues. As a manager, you may need to step in and make difficult decisions. By supporting your employee and upholding their authority, you establish a strong leadership hierarchy within the company and create an environment where employees feel supported in their work.


Recognize and Appreciate Your Team's Hard Work

Employee recognition is a powerful motivator for fostering engagement. As a manager, it's crucial to understand what type of recognition resonates best with your employees. A simple "good job" or "thank you" can go a long way in boosting morale and motivating your team to excel. Take it a step further by implementing an employee recognition day or offering bonuses for exceptional performance. Recognizing your team's hard work fosters positive attitudes and behaviors in the workplace, which ultimately elevates employee engagement.


Foster a Strong Team Environment

Just like in team sports, working together towards a common goal creates a sense of camaraderie and success. Building a strong team of employees who can collaborate and bounce ideas off each other leads to greater satisfaction and ensures that client needs are met effectively. It cultivates an atmosphere of cooperation, consideration, and confidence in both each other and the company itself.


Value Employee Feedback

Listening to your employees is just as important as listening to your customers. Holding regular meetings or conducting surveys helps identify areas that need improvement and keeps your employees engaged. When your employees feel valued and heard, they remain more engaged and motivated. By addressing internal issues promptly and showing that you care, you create a positive work environment.

By implementing these strategies, you can build stronger connections with your employees, while encouraging teamwork, recognizing success, and supporting the growth potential of your employees. The end result will be happy employees and better company performance!


Check out our recognition and rewards platform which provides organizations of all sizes with simple, customizable solutions to engage and inspire employees to perform their best.

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