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Why COOs Should Consider Employee Recognition

3/2/18 3:21 PM

Those in leadership positions are always striving to better their employees. One great way to help better your employees is to utilize an employee recognition program. COOs benefit in many ways from from highly engaged employees and employee recognition programs:

Employee recognition programs can help businesses improve their workforce through improving:


  • Engaged employees are 18% more productive than non engaged employees
  • Engaged employees are more likely to stay at their position, reducing employee turnover
  • 88% of senior decision-makers think that regular recognition and thanking employees at work has a big influence on staff retention
  • Communication can be said to be the basis of any healthy relationship, including between employee and manager. A study by Gallup has found that consistent communication is connected to higher engagement. The communication can be in various forms, including through email, phone, or in meetings.

Quality of work

  • Employees who are engaged are 27% more likely to have “excellent” performance

Customer service

  • It is much easier for a customer service representative to do their job and help customers if they are happy and comfortable with their job

Remember, companies with engaged employees outperform those without by 202%

This is a no-brainer: Every leader wants engaged employees. After all, an engaged employee is a happy employee, and happy employees produce

Jeff Boss

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