Deskless workers make up almost 80% of the global workforce, yet they are often overlooked when it comes to receiving or administering employee recognition. Because many employees have laptops and consistent access to workplace systems, they have easy ways to give and receive recognition. Frontline teams, on the other hand, are constantly on the move, working in various locations, or using tools and machinery that keep their attention and hands occupied. Just because an employee is not sitting at a desk does not mean recognition should be harder for them.
Here is how you can make recognition accessible, consistent, and impactful no matter where your employees work.
Mobile Access
Deskless employees rely heavily on their phones for their work, whether it is training updates, shift changes, or communication with their team. Recognition should live there too.
A mobile app puts recognition directly in their hands:
- Fast access anywhere: Employees can instantly view points, redeem rewards, and see recognition from peers or managers while on the floor, on the road, or between shifts.
- Push notifications: Employees are notified the moment they are recognized, so no moment is missed.
- Seamless experience: A simple, functional design removes extra steps that often keep frontline workers from engaging in recognition programs.
This allows you to meet employees where they are and helps recognition become part of their daily workflow rather than another task to remember after a long shift.
Voice to Text Capabilities
Deskless employees move fast and recognition should keep up. Voice to text capabilities remove friction from giving appreciation and make it easier for every employee to feel seen, valued, and inspired wherever they work.
With voice to text, users can give meaningful recognition on the go. Simply speak the message and your program will:
- Transcribe it into a polished recognition post
- Recommend the right program or budget based on the content
- Support multiple languages to ensure global teams can participate with ease
For frontline workers who do not have time to stop and type, voice to text makes recognition feel natural, quick, and accessible. This helps companies build cultures that move at the pace of the modern workforce.
On the Spot (OTS) Certificates
Even with mobile accessibility, some frontline environments make digital recognition challenging, especially in places like warehouses, manufacturing lines, kitchens, or construction sites where phone use is limited or not allowed.
OTS certificates with a QR code offer an immediate and practical solution:
- Managers can hand out ready to use recognition cards during team debriefs, shift changes, or right in the moment for employees to use or celebrate later
- Each card includes a unique QR code that employees can scan later to instantly receive points or recognition on the platform
- No desktop needed in the moment. Recognition still happens immediately and syncing it later ties everything back to your recognition platform
These certificates bridge the gap between physical and digital recognition and ensure your deskless teams feel seen even when digital access is limited.
With mobile access, voice to text, and QR enabled OTS certificates, Rewardian ensures that every employee, desk-based or deskless, has an equal opportunity to be acknowledged, appreciated, and rewarded. Recognition should not depend on being at a desk. It should depend on the people on your team who keep the work moving every day.
